Page 29 - Inquisitive Employee Engagement Guide v22
P. 29

Reinventing                                    In agile and matrixed organisations projects, teams and partnerships are in
                                                          constant flux so clarity on expectations is vital – keep them clear, be consistent
           Orientation                                    and stay vocal.

                                                          Regularly go BIG and involve everyone in events to engage in meaningful
           We deliberately chose the word onboarding      conversations around your WHY, how you are changing and what they
           for  new  employees   induction  into  the     need to do differently – be explicit.
           business  as  it  directly  relates  to  the
           ‘employee experience’ journey. Orientation     As the quantity and pace of change increases people become change weary.
           has far wider applications – it is about       You have to convince the employee who has been with you 15 years to ditch
           preparation for each significant journey you   their cynicism; and that they have not seen it all before because your
           make   as  a  business.  Preparing  people     expectations are changing and they need to adapt – there is a new deal on the
           collectively to co-create and deliver together.  table. You need to convince the employee who has been with you 15 weeks to
           Organisation wide team and skill building.     up their game too and be change ready.

                                                          Reinvent how you resource and deliver such orientations as business
                                                          critical events – whether company wide or for projects – especially for projects.
                                                          You need the map before you go in the jungle. Often businesses are so
                                                          hardwired to go straight to task they choose to miss out the soft ‘people team
                                                          bit’.

                                                          Every time you roll out something new you need to think :

                                                             1) How do you use Air Traffic Control? Leaders and Managers need to
                                                             clear the airwaves of redundant plans, policies, initiatives and ideas that
                                                             impede what you are doing. Then lead, launch, get noticed and be heard.

                                                             2) What do you need and how do you best prepare people for this
                                                             journey ? – task, resources, environment, mindset and skillset? How do you
                                                             set yourself up to win.

                                                             3) How do you create an orientation that brings everyone up to
                                                             speed, involves them and engages them as a tribe; then gets them excited
                                                             and onboard to go the extra mile and do some great work. It should be an
                                                             engaging, practical, valuable and memorable experience.

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