Page 56 - Warwickers Communication Counts v2015
P. 56
56 COMMUNICATION ROLES communication

roles
Communication barriers Make communication a formal part of the
leaders and line manager’s role, identify
1. No time/ other priorities core communication competencies, give
2. Little or no planning each manager effective communication
3. Poor communication skills creates fear training and set performance measures in
4. Trapped in the tactical appraisals.
5. Communication is check the box activity
6. Not engaged in role Support them centrally by investing in a
7. Doesn’t value communication Internal Communication Function.
8. Communication is reactive and scattered Eliminate the barriers and guide them on
9. Knowledge is power - withholds where and how IC can add value. Consider
providing local Business Partners and a
information and limits what is shared Pathfinders/ Champions network.
10. IC limited access/ not at the table

Managing Leading

Planning and budgeting Establishing Direction

Organising and staffing Aligning people

Controlling and problem solving Motivating and inspiring

Producing predictability, consistent Producing change – often dramatic
results on time, on budget Effectiveness – does the right thing

Efficiency - does the thing right

Communication Counts!
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