Page 9 - July 2022 Track N Times
P. 9

CUSTOMER COMPLIMENT




         •  The cleanliness of the machine was excellent.  We found overall they were taking a lot of pride in keeping it this way.
         •  The water trucks were in the best shape from a readiness perspective that I believe I have ever seen.  Both operators were
             on top of their business.
         •  As soon as we pulled up, the maintenance crew came to us to ask who we were and give us a job briefing on their OTS.
             Usually, I have had to come find them.
         •  Very good and thorough job briefing was given by the work crew.
         •  The senior team members were very passionate about keeping the new crew members safe.

         •  Overall machine securement and tie up was excellent.
         We only noted a few minor items:
         •  Portable derail was placed at an awkward angle that might prevent it from working – however it was properly secured.
         •  There was a split culvert pipe in one of the walking paths that the crew was aware of but needed a way to call it out so no

             one would step into it.

         •  Annual Hy-rail inspections on the water trucks were not properly logged.
         •  Couple of instances where Loram crew members were guiding a back-up move of a vehicle by walking backwards behind
             the vehicle.  High risk of slipping/falling in a dangerous area.
         Thank you!





                                                                               Crew of RG408:
                                                                               Matt Miller, Superintendent

                                                                               Eli Nash, Maintenance Superintendent
                                                                               Ahmet Culpepper, Assist Superinten-
                                                                               dent

                                                                               Gabriel Robles, Field Clerk
                                                                               Terry Clayton, Maintenance Specialist-2

                                                                               William Young, Maintenance Specialist-2
                                                                               Lucas Davis, Machine Operator-2

                                                                               Charles Grant, Maintenance Specialist-2
                                                                               Emigdio Virgen, Machine Operator-1

                                                                               Robert Reilly, Maintenance Specialist-1

                                                                               Chris Zackery, Machine Operator-1

                                                                               Alexis Barlow, General Laborer
                                                                               Jose Hoyuela, General Laborer






         Page 7                                                                                           JULY 2022
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