Page 11 - SCRATCH Annual Report

EMPLOYMENT SUPPORT A CASE STUDY

Thanks to funding from the Lloyds Bank Foundation, we M started Scratch as a Depot volunteer having been
were able to employ Suzanne as our employment referred from a key worker who was supporting him
support officer. Her role is to work much more
intensively with our volunteers with the aim of helping through alcohol misuse and homelessness.
them back into work, formal training courses or other
This was directly due to a close family bereavement which
voluntary roles. triggered depression and ultimately cost him his

This is initially a two year programme, relationship with his wife and child. The excessive drinking
but we are hopeful of being able to also led to MD losing his driving licence and his job as a BT
secure continuation funding to continue
this vital additional support that many customer service engineer.
individuals cannot access elsewhere.
At SCRATCH, M worked hard to get his life back on track
Volunteers helped with: - 25 Volunteers and was dry throughout this period. He became a trusted
have been helped
 Application forms 13 and reliable volunteer within our Fareshare depot. He
to secure fought to have his driving licence returned and began to
 CV's & cover letters 28 employment work with the Employment Support Officer. He did apply
for some warehousing jobs but he desired to get back to
 Confidence Building 10 4 volunteers have
started external his profession as a telecoms engineer.
 Interview Skills 10
training M found out who BT were subcontracting to and applied for
 Outcome Star 6 a position with this new company. He received a call

 Basic IT and literacy 10 shortly after applying and successfully passed a telephone
interview and was invited to undertake their training to
upskill.

He successfully completed and passed this upskilling in
this line of work and started full time employment in

November 2016 and is still doing well. He has reconnected
with his daughter and is living in his family home and
continues to work as a Telecoms Service Engineer.

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