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Qualmark: Classification and grading system for the New
Zealand tourism industry, using 5 star system.
rack rate: regular published rate of a hotel or other travel
service
Rack Rate: Retail price of accommodation, airfares,
activities/attractions.
Regulation: Control through formalised processes.
release: (1) signed form giving the tour operator
permission to use a person s name, picture or statement in
an advertisement; (2) to give up space, as in returning
unsold airline reservations
Renewable energy: Energy sources that are practically
inexhaustible. For example solar, hydro and wind energy.
Requirements: Stated, generally implied (as a custom or
common practice for the organisation, its customers and
other interested parties) or obligatory needs .
resort: a hotel, motel or condominium complex located in
an area associated with recreation and leisure, such as the
mountains or the seashore. Normally offer facilities for
sports and recreational activities.
responsibility clause: that section of a brochure that spells
out the conditions under which a tour is sold. The clause
should name the party responsible for the tour financially.
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