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Frequently Asked Resident Questions Regarding Care Plans:

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1. Do have to attend? No; if the resident opts not to attend the actual meeting, they can always ask nursing or social

services o review the care plan after the fact.
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2. Can the facility invite my family to attend? Yes; families can attend if the resident wants them to; but they should never

be invited instead of the resident. (Unless the resident is determined to be incompetent and the family member has legal

standing)

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3. Can the facility tell me amnot allowed speak my Care Plan meeting? No; facilities are often trying review/finalize

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multiple care plans. They may try to limit discussion o get everything finished in the time allotted. Residents should not be

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intimidated y this. It’s OK to ask for as much time as needed and if the facility refuses, an ombudsman can always assist

the resident in convening another meeting and having ample time to discuss and resolve issues.

4. Can I have a copy of my Care Plan? Yes; the facility may charge for the copies and that is allowable per the regulations.

am not “due” for a

5. Can the facility say I Care Plan so I am “due” to meet? No; the facility must
must wait until I

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review/revise Care Plan least quarterly. can be done more frequently and should be done any time there is a

significant change in condition. meeting can be convened with the social worker or nursing to simply review an existing

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Care Plan. resident wishes the Care Plan be revised, then the assessment process must be initiated (as referenced

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above) and an entirely new Care Plan is generated. facility refuses resident’s request, a certified ombudsman can

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offer o open a complaint case for the resident and assist the resident in gaining the facility’s cooperation.

Office of the LTC Ombudsman
Office of the LTC Ombudsman
Version 1.0 September 2020
Version 1.0 September 2020
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