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excellence awards
               KPI-P-21        Satisfaction of
                           beneficiaries with the      N/A      Increasing          N/A            4.1
                            community services.
               KPI-P-22      Rate of community
                               programs and            N/A       Increasing         N/A            1:5
                                 initiatives.

            Important Note:

                •  Provide description and analysis for  each KPI under the  related Standard with a  trend.
                    (Annex 2-2-1-1)






























































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