Page 6 - February 2108
P. 6

Love Dept.





             Proof That They

            Love Us Bunches!


        You must have known this was
        coming. I mean, if we’re talking
        Customer Service, what is their
        job? Well, it’s to Love our custom-                                                  I can’t say enough great things
        ers! Right??                                                                         about P&H.  They are the best


        So how does our Customer Service                                                Thorough, responsive, accountable
                                                                                             Vendor in our supply chain.
        Department show our Love to the                                                 are Just a few of the words I would
        customers of P&H?                                                                 use to describe P&H Casters.


        Erin Cook, our Client Services
        Supervisor, was kind enough to            The wrong way to show customer love.
        share the feedback that we re-
        ceived recently from our loving
        customers to our Q4 Supplier
        Scorecard Survey.                                Service and quality

        They love us. The customer feed-                   have always  been
                                                              our needs have
        back was overwhelmingly positive.                  above average and                    provide for us I don’t know
                                                                always been
                                                                    met.

                                                                                                      If there is room for
                                                                                                  improvement on what you
                                                                                                   what it would be.
                        So far we have                                                         prompt deliveries!!
                                                                                                Thank you for your
                          had nothing
                            but great
                            cooperation
                              in ordering
                               parts and
                                                                  Customer service
                                 delivery.
                                                                   has always been
                                                                     top notch.

                                                                  Timely responses to
                                                                concerns and shipping.
                                                                    Professional in
                                                                      all aspects.











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