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Quality the issues because our folks who are Field to Gray in July of work and personal life, but the
“I am proud of
Before coming
reshipment of the
team of Gray and Timberwolff
product would take
too long. 2015, Timberwolff have made a strong effort to make
overcoming those challenges
Superintendent
with Trey Griffith Now to the Henry out there every Focus Steve Luce had positive and productive.”
Director, Quality Ford quote, “Quality is day ensuring our been self-employed Steve said Timberwolff has
doing it right when no for 21 years in the provided him with access to
one is looking.” During customers are getting construction industry. That included 14 years as an owner and education and experiences that
Edward Deming once said, “Uncontrolled variation is the enemy this time of confusion operator of an industrial painting company, which resulted in a have positively impacted his work.
of quality,” which is very true. Another great quote comes from and uncertainty, the best product out full understanding of the rewards and challenges of having 25 He’s had the opportunity to grow
Henry Ford who said, “Quality means doing it right when no one everyone’s top focus is there, because we full-time team members on his staff. After relocating to Southern and succeed both personally and Steve Luce
is looking.” These quotes come to mind as we sit amidst a global on this virus. But I will California, Timberwolff Construction reached out to Steve about professionally in the past five years. Superintendent
pandemic where the safety of lives is our top priority, and our say that I am proud of are focusing on the a Superintendent position. Steve also reflected on the
livelihood is a close second to the protection of life itself. I recently our folks who are out quality of our work “I met Mike and Monique and really liked their business company’s handling of the COVID-19 procedures.
had a call with one of our site managers on the front lines providing there every day ensuring model and their recent merge with Gray,” recalled Steve. “The “In the recent COVID-19 challenge to our work environment,
for his livelihood just like most of our team members are right now, our customers are going in place while opportunity they offered seemed interesting and challenging so I the Timberwolff team has gone above and beyond the call of
and he told me of some of the issues he was facing due to this getting the best product chose to come onboard and work with them.” duty to make sure those who are important to them are taken
virus. He explained the reduced staff he has on the project, and out there, because we everyone is also Steve is coming up on his 5-year anniversary with care of and protected,” said Steve. “It is this real attitude and
10 how working at six foot distances from one another is creating are focusing on the focused on Timberwolff this July, and he has found it to be a rewarding and action – not just words – about Safety and Quality of life that 11
quality of our work going
unique circumstances.
fulfilling experience.
means the difference to those of us on the front lines of the
That’s where I get back to the two quotes from the beginning in place while everyone the virus.” “During my time with Gray I have grown professionally and construction industry.”
of this article. We are in times where we are all working in an is focused on the virus – succeeded at several projects, including two Tommy Bahama Steve pointed out that Timberwolff regularly rewards him for
“uncontrolled variation” to our normal work environments. The they are ensuring quality restaurants in Southern California,” said Steve. “I have been able productivity and safety, and he’s appreciative of the efforts the
onsite issues I mentioned are one example, and additionally our when the world focus is elsewhere. I am truly amazed at our site to use my skills and abilities to relate to project management and company makes to recognize hard work.
product suppliers are feeling a much greater variation to their teams and the amount of activities they have to deal with. Their customers alike, and to help create successful projects and build “It is my hope that those who join the Gray-Timberwolff family
normal work lives. Their plants have closed and reduced staffing, ability to stay focused on quality has been outstanding. strong relationships with the project managers, subcontractors in the future will look at this company with real appreciation for
causing their products to potentially suffer. This was one of the I will end with one last quote from Jim Gray as he talked about and customers that have been assigned to me. what they truly stand for. It inspires loyalty and confidence in the
main issues of my conversation with the site manager. Products Gray teams: “Quality results are a function of quality attitudes “It has been good to work with a company that puts action work we do and the people we work with.”
arrived at the jobsite that had major issues, which resulted in represented by quality people.” behind their words with a caring attitude and attention to quality
the manufacturer sending a representative to the jobsite to fix Great job to all of you, and keep on keeping on. of life. There definitely are challenges in this industry concerning

Around

Gray

1 The Southeast Office celebrated Cheryl Dixon's
birthday with a special virtual happy hour. 2 New
Gray interns participated in a virtual orientation. 3
Scott Parker read "Goodnight, Goodnight Construction
Site" to team members and their families. 4 Gray
Solution's Brian Shoop demonstrates how easy it is to 1 2 3
work from home with three young kids. 5 Lisa Beckett
celebrated Cinco de Mayo during a virutal meeting with
the Human Resources team. 6 Longtime Gray team
member Don Turner passed away recently, but his
dedication to the company lives on. His new grandson 4 5 6 7
was named Grayson Don Grigsby in his honor. Don's
wife, Genevieve, shared this photo and says Don would
have been very proud. 7 Team members stand six feet
apart per COVID-19 safety procedures during a project
meeting on the Project Diamond jobsite.