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PRESIDENTS COLUMN
The Club at WestPark

I was very pleased to see the increased attendance at last month’s meeting. It Community Association
appeared there were at least 40 members attending and an additional 25
households on Zoom. Of course, the budget presentation might have boosted 3240 Kennerleigh Parkway,
participation and I’d like to see a packed house going forward, but we’re off to Roseville, CA 95747
a good start. Phone: (916) 771-7801
Fax: (916) 771-7827
When I was elected as president, I was advised by members to avoid www.theclubatwestparkca.com
answering questions or addressing member concerns during open forum. But I
ran for the board on a promise of transparency, and I believe that includes back The Retreat Facility Hours
Dick Tipton, and forth dialog with our members. You may have noticed that everyone who Monday - Friday
Board President came to the podium last month had their questions or concerns answered by 8:00 a.m. - 9:00 p.m.
one of the board members or our GM. I believe explaining what we’re doing Saturday & Sunday
and why goes a long way toward community confidence in the decisions the 9:30 a.m. - 4:30 p.m.
board must make on a regular basis. RETREAT CLOSED 12/25/23

That said, there have been a few instances in which members have been rude FirstService Residential
or intimidating when speaking to our HOA staff. That behavior is a clear Customer Care Center
violation of our HOA member code of conduct and will not be tolerated. (800) 428-5588
Please remember, the staff “does not work for us”; rather they “work for FSR” Resident Portal
to manage our HOA. If you believe they have not appropriately addressed https://theclubatwestpark.connectresident.com/
your concerns, you can request a meeting with the Board of Directors.
In our last meeting, the board authorized the formation of a Landscape Board of Directors
Committee. The committee will be solely focused on the common area and Dick Tipton, President
will develop a long-term strategy for the invasive roots of the Chinese Elms. Mary Gale, Vice President
Linda Mohr will be the board liaison to the committee. Tom Stevens, Treasurer
Linda Mohr, Secretary
Fortunately, the actual cost of applying bark throughout the community came Terry Eyrich, Member at Large
in far less than the original bids. We had originally planned on applying bark
in the common areas and south side of the community. With the reduced cost, Email: boardofdirectors@tcwp.net
we were able to accelerate our schedule and complete the north side of the
community this year as well. 2024 Board of Directors
Monthly Meetings
Meetings are open to all
members of the Association.
Next Meeting
(No meeting December)
Wednesday, January 31st at 3pm

Onsite Association Staff
916-771-7801
Holiday decorations may be displayed November 15th - January 15th.
Laura Young, General Manager
If you enjoy decorating your lawn please know the landscapers may not Laura.E.Young@fsresidential.com
mow your lawn while your decorations are on display.
Christina Gee, AGM
christina.gee@fsresidential.com

Shannon Van Every, Lifestyle Director
A reminder about operation of the HOA
Compliance, financial reporting, and quarterly assessments are managed by FirstService Residential. FirstService shannon.vanevery@fsresidential.com
staff are engaged by and work at the will of the Board of Directors. The Board is responsible for their Home Specific Emergencies
management. Contact Laura Young, General Manager first, if you have any questions or concerns you feel need
to be addressed. (800) 762-5858
If you feel that the matter needs to be brought to the Board’s attention, please send an email to
boardofdirectors@tcwp.net. The email will be received by the entire Board, Laura Young, General Home Warranty Questions
Manager and Sara Jue, Vice President of Active Adult Communities. All correspondence is included in the norcal@pultegroup.com
monthly Board packet for review at the next Board meeting. A member in good standing can ask for a private
meeting with the Board to discuss personal matters.

December 2023 Page 2