Page 14 - The MIL Connection: Winter 2024

the Accounts Receivable (AR) Department during a period
of peak workload. Despite the pressure, Alicia demonstrated
great leadership and maturity, dedicating herself to the goal
of cleanly closing out the end of the fiscal year. Always ready
to provide a confident explanation for AR actions, Alicia’s
civil servant counterparts noted her positive and professional
attitude throughout the long hours and added stress of year-
end closeout activities and tight deadlines.

As the recipient of the award, Alicia was honored at a
Quarterly Awards Ceremony where she received a plaque and Stennis Space Center in
$750 bonus as well as accolades from her colleagues. Alicia’s Mississippi, Alicia has held
photo will also be displayed on-site in the building lobby in positions such as AR Account Maintainer, Payment Processor,
recognition of her achievement. Accounts Payable Remedy/ServiceNow Lead, among others.
Her dedication to the NSSC mission was previously recognized
Alicia joined MIL after the award of the NASA by her selection as EOQ in February 2020 for efforts related
Transformational Shared Services (NTTS) contract to the to the pay.gov project to improve NASA’s recurring payment
Colsa Corporation/MIL team in June 2023. Prior to joining process.
MIL and moving in to head the AR Department, Alicia served
the NSSC in a number of progressively more responsible Please join us in congratulating Alicia on her well-
positions. Over her 17-year career supporting NSSC at the deserved award!

Sector employees compete for 2023-2024 HDI Capital Area awards

As part of a national awards program, HDI Capital Area receives nominations from around the DMV area and judges select
a local recipient for the Best Service & Support Analyst and Best Service & Support Technician of the year. This year, three
employees from ITS Sector contracts at the Library of Congress were nominated for award consideration. Ariana Cortez
was nominated by her manager, Aaron Miller, for the Best Service & Support Analyst. Michael Allen and Kelly Mason were
nominated by their managers, Xavier Parada and Terry Gilchrist, for the Best Service & Support Technician award. Nominees
and their managers attended an awards luncheon in Greenbelt, MD, where the nominating manager introduced the candidates
to a group of IT support professionals who were in attendance.

From left to right: HDI Capital Area President Monica Morrison & Michael Allen; Kelly Mason & HDI Capital Area President
Monica Morrison; Kelly Mason & Terry Gilchrist; Ariana Cortez & Aaron Miller

14 | the MIL connection | winter 2024