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As the design process begins, in the


                           planning, scoping and definition phase,


                           it’s particularly critical to identify who all


                           the key constituents are that might have


                           a stake on the design outcomes.

        METHOD 1:  Stakeholder Map



                           Stakeholder Maps serve this purpose,


                           as a visual reference point for the design

                           team in planning for user research


                           activities, and guiding the appropri-


                           ate communication with stakeholders


                           throughout the project development


                           process.
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