Page 2 - BOPIS Curbside Guidebook

BOPIS Curbside Operational Guide

Training Checklist

Training Preparation

 Training has been divided into 2 sections:

 Section 1 – Safety Training: to be completed immediately on day 1 in the store
 Section 2 – BOPIS Curbside Training: to be completed on day 2 in the store

 Both training sections will be facilitated by the GM for all store managers and must
be completed prior to opening for BOPIS Curbside Pickup operations.
 GM – Read the complete BOPIS Curbside Operational Guide.

 GM – Print and review the BOPIS Curbside Training Facilitation Guide prior to
manager training day.

 GM – Print the BOPIS Curbside Training Participant Guide for each manager.

Day 1 of Training (Safety)

 Set up the training area so that the managers are 6 feet apart, with a copy of the
BOPIS Curbside Training Participant Guide and a pen at each seat for them to
follow along and take notes during the training.

 Have mask/face covering and a pair of disposable gloves available to demonstrate
the proper way to put them on and take them off.

 Remind everyone to bring their Participant Guide back for tomorrow’s training.

Day 2 of Training (Curbside Pickup)

 Set up the training area so that the managers are 6 feet apart, with a pen at each
seat.

 Have a couple extra copies of the BOPIS Curbside Training Participant Guide
available in the event someone forgot to bring theirs back with them today.