Page 6 - BOPIS Curbside Guidebook
P. 6

BOPIS Curbside Operational Guide


                                       Daily BOPIS Tasks


                                       Daily BOPIS Tracker
        A Daily BOPIS Tracker has been created to ensure that BOPIS orders are correctly being
        picked up or put-back. Store should be using tracker for every BOPIS order and should be
        placed on a clipboard.
       How to use it:

        1.    Remove the Order Identifier sticker from the order pickup or put-back order
              and place it on the BOPIS Sticker column
        2.    Circle whether it is a pickup or put-back order
        3.    Write the Date
        4.    Write the manager/associate’s name who executed the task

                                                                                   Leaders in the
                                                                                      building
                                                                                     should be
                                                                                   reviewing the
          1                2                3          4                            Daily BOPIS
                                                                                    Tracker daily


        Where can I find the Daily BOPIS Tracker?
        Printable Daily BOPIS Trackers can be found on the UltaNet using the pathway:
        Operations > Omni-Channel > BOPIS > Daily BOPIS Tracker.




                  Additional Daily Tasks for BOPIS Curbside Pickup

         Opening of Business:

          Assign roles for each manager (Phone, Runner, Picker)
          Assign MIA devices/Walkies for each manager and label each manager on the device

          Bring signage outside visible for guests

          Review BOPIS Tracker from prior day to ensure orders have been processed correctly

        Close of Business:

          Bring signage inside

          Clean MIA devices, printers, & walkies and place them on the charger to charge overnight
          Review BOPIS Tracker for that day to ensure orders have been processed correctly
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