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8. Charles, M. (1989). Achieving High Performance in Library Work. 3(1), 73-91
The concept of productivity is recast at in this article. This is necessary because the nature of
work is undergoing a profound transformation. Because of this, corporate and political leaders
seek to build an institutional framework in which excellence and high performance are adopted as
basic cultural norms. To be successful in this endeavour, leaders must create a new reality for the
employee. This has to include a high quality of life at work. Discussion of a collection of critical
human resource issues can help provide a forum for refocusing personnel administration as
currently practiced in libraries across our country. These issues are: motivation; job design;
quality of work life; corporate culture; high performance; and competence and renewal.
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