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Whistle-Blowing Policy

4. FAX. 02-2764856
5. Email: complaint_unit@muangthai.co.th

6. MTL website: http://www.muangthai.co.th
3.2 Other types of whistle-blowing e.g. fraud, corruption, insurance fraud

Inform through Internal Audit Division and Human Resources Division
appointed by the Company to receive information or complaints, via

1. Mail:

Internal Audit Division, Muang Thai Life Assurance Public Company Limited
(Headquarters), 250 Ratchadaphisek, Huai Kwang Subdistrict, Huai Kwang

District, Bangkok 10310

2. Tel. 02-290-2744, 02-290-2547, 02-274-9400 Press 2744 or 2547

3. Email: CGhotline@muangthai.co.th or HR_SOS@muangthai.co.th
4. Intranet on Muangthailink (Comments & Suggestions)

3.3 Whistle-blowing from stakeholders to the Board of Directors
Inform through Secretary to the Board of Directors, Corporate Secretariat

Office Division, appointed by the Company to receive information or complaint,
via Mail:
Secretary to the Board of Directors, Corporate Secretariat Office Division,
Muang Thai Life Assurance Public Company Limited (Headquarters),

250 Ratchadaphisek, Huai Kwang Subdistrict, Huai Kwang District,
Bangkok 10310

The channels of whistle-blowing are safe so that the whistle-blowers can rest
assured and inform or make complaints without any worries or risks to the whistle-

blower. These channels can provide advice on how to comply with anti- corruption

measures safely to the whistle-blowers.

The Company will follow the procedures and record the investigation in writing.

The information of whistle-blowers and complaints will be kept confidential so as not to

have any potential impact on the whistle-blowers.

Human Resources Division I Muang Thai Life Assurance Public Company Limited 6