Page 9 - MIADA-Q3-2022
P. 9

•  External access to the network is  •  An established data destruction policy
                                               encrypted and wireless access points   is in place to define the procedures to
                                               restrict inbound access to the network   dispose of confidential information
                                               and are encrypted.                   wherein it is unrecoverable or destroyed.
                                             •  Firewall rules have been established to  •  An incident response plan is in place
                                               restrict network access.             to govern investigation, remediation,
                                             •  Backups of customer data is performed   reporting, and lessons learned.
                                               daily along with regular testing of backup  •  Require your employees to attend annual
                                               media to ensure quality.             compliance and security awareness
                                             •  Create a master disaster recovery plan,   training.
                                               test it annually, and add to it as needed.  •  Risk mitigation strategies are in place
                                                                                    with an annual review.
                                                  IT’S A MATTER OF
                                                     COMPLIANCE                        F&I DEPARTMENT
                                                                                           STRUCTURE
                                             Automotive  dealerships have  to  contend
                                             with numerous state and federal laws that  Your F&I department services your
                                             regulate best business practices.    customers by helping them obtain financing
                                                                                  and provide information regarding risk
                                                    Having an effective           management and vehicle protection
                                                    compliance strategy           options based on their needs. F&I provides
                                                                                  a dealership not only with a significant
                                                    in place is essential.        revenue stream, but the opportunity to
                                                                                  build a relationship with your customers.
                                             While protecting your customers data   Some tips to augment the success of your
                                             and privacy, you also must protect your   F&I Department include:
                                             dealership. These are tips for ensuring
                                             compliance. Please note this is not legal   •  Make sure insurance coverage is
                                             advice and you should consult local experts   maintained to offset any potential loss
                                             for specific steps to keep your dealership   events.
                                             compliant:                           •  Set annual objectives and goals.
        be done to secure your data within your                                   •  Perform management reviews.
        organization:                        •  Put a data classification policy in place,   •  Properly staff against objectives.
                                               which provides guidelines for classifying
        •  Restrict certain information technology
          areas  through proper access  controls.   data in accordance with sensitivity. Your   Standardizing and sharing best practices can
                                               data security policy should determine
          Don’t  allow  open  access  to  your  data                              strengthen an organization. Taking the
          servers and network.                 required safeguards including restricted   next step and working out a custom plan
        •  Ensure  an  up-to-date  alarm  system  is   access, encryption, and password   for your dealership that incorporates your
                                               protection for each data classification.
          in place to restrict access during non-  •  Audit logging is enabled on your   learnings is an effective way to encourage
          business hours. Give every employee                                     transparency, improve efficiencies, and
          their own unique security code to access   network to capture critical system   ensure a smooth, compliant experience
                                               events. Logging and monitoring software
          the building.                                                           for all. n
        •  Keep hardware and software systems   is used to collect data and monitor
                                               system performance, potential security
          documented in a centralized inventory
          that is kept current on an annual basis.  threats and vulnerabilities, and resource   DID YOU KNOW?
        •  Utilize antivirus software on all   utilization, as well as detect unusual   MSIADA hosts a monthly
          workstations.                        activity.                                 Prelicense Course
        •  Maximize  security  using  surveillance   •  All electronic equipment disposals are   for those interested
          cameras on all perimeter doors.      tracked on a data disposal tracking sheet   in taking the first step
        •  System user accounts should be uniquely   to ensure confidential information is
                                               unrecoverable or destroyed.
          identifiable and  include  password rules   •  Malicious software prevention and   toward a future as a
          to enforce complexity standards.                                            successful auto dealer.
        •  Privileged access to the network and   intrusion  detection  systems  are    To learn more, visit:
                                               established and documented.
          applications are limited to appropriate                                           MSIADA.org
          users based on job responsibilities.  •  Storage media is destroyed upon
                                               decommissioning.


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