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REPRINTED COURTESY MOTOR VEHICLE DEALER BOARD

NEW GUIDANCE

DOCUMENT

ON DEALERSHIP

CLOSINGS

“...THE VIRGINIA CODE
STATES THAT EACH
MOTOR VEHICLE
DEALER MUST BE OPEN
A MINIMUM OF 20
HOURS PER WEEK OF

WHICH 10 HOURS
SHALL BE BETWEEN THE
HOURS OF 9:00 AM
– 5:00 PM, MONDAY
THROUGH FRIDAY.” Dealers failing to maintain posted business minimum of 20 hours per week of which 10
hours continue to be on the increase. This hours shall be between the hours of 9:00 am
has resulted in much effort from MVDB – 5:00 pm, Monday through Friday.”
field staff attempting to conduct inspec-
tions, and the main office staff with assess- At the November 2017 and January 2018
ing and collecting civil penalties, process- Board meetings, discussions focused on
ing appeals, and holding hearings. More this problematic issue and what actions the
importantly, dealerships failing to maintain Board needed to take to improve dealer
their posted business hours have a negative business hour practices.
impact on consumer confidence in dealer-
ships and the consumers’ inability to access Effective March 1, 2018
services provided at these dealerships when
they are not open as scheduled. MVDB 40 Dealership Notice of Tempo-
rary Closing – Revision (03/01/2018)
Ҥ46.2-1533 of the Virginia Code states that Dealerships are not allowed to close for
each motor vehicle dealer must be open a short periods of time during business oper-

6 | THE VIRGINIA INDEPENDENT NEWS | SPRING 2018