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7EADING FROM WITHIN:
                         BUILDING ORGANIZATIONAL LEADERSHIP CAPACITY

               Table of Contents
                                                                                       Page #

               Chapter 1: Introduction                                                     5
               Chapter 2:  What Does It Mean to be a “Leader?”                             9
                       Leadership Defined                                                  9
                       Leadership in Transition                                          16
               Chapter 3:  Understanding the Foundations of Leadership                   17
                       Leadership Models                                                 17
                       Leadership Trait Theory                                           17
                       Leadership Behavior Theory                                        21
                       Contingency Theory and Situational Leadership Theory              24
               Chapter 4:  What’s Your Leadership Style?                                 28
                       Authoritarian vs. Democratic Leadership                           29
                       Power and Leadership                                              32
                       The Charismatic Leader                                            40
                       Transactional Leadership                                          42
                       Transformational Leadership                                       43
                       The Servant Leader                                                47
                       Situational Leadership                                            51
                       Conclusions About Leadership Styles                               53
               Chapter 5:  Demonstrating Effective Leadership                            54
                       Leadership Character                                              54
                       Leadership Behavior                                               57
                              Being trustworthy                                          59
                              Integrity                                                  66
                              Self-reflection                                            69
                              Self-confidence                                            73
                              Self-directed                                              75
                              Action- and results-oriented                               77
                              Communication                                              78
                              Respecting and caring for others                           82
                              Willingness to take risks and be innovative                85
                              Transparency                                               88
                              Righting wrongs                                            91
                              Staying focused                                            92
                              Responding quickly with agility                            93
                              A positive attitude                                        94
                              Clarity                                                    95
               Chapter 6:  Critical Leadership Competencies - What Makes
                              a Successful Leader?                                       97
                              Introduction                                               97



               David Kolzow                                                                              2
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