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Chapter 1

                                                  INTRODUCTION


               So why another book on leadership?  Literally, hundreds of books on this
               topic grace the shelves of bookstores and libraries.  Communities across the
               nation offer annual training programs to improve civic leadership.  Various
               state  and local governments  send their staff through leadership  classes.
               Corporate training programs focus  on leadership development.

               Leadership courses abound in adult education.  And so on.

               The premise of this  book  is that  despite all the attention to leadership
               development,  nonprofit  community and economic development
               organizations and government agencies could benefit from a more directed

               and  structured  program  to  develop  effective leaders  within and
               throughout  their organization  and thereby improve the  quality of  their
               operation.  Studies have consistently demonstrated that organizations that
               prioritize leadership development are much more effective in meeting the
               expectations of their constituents, stakeholders, and customers.  It has been
               said that the  better  the  leadership,  the  better the organization is  able

               collectively to ride the challenges of difficult times.
                                                                              1

               According to Bersin & Associates study entitled “High-Impact Leadership
               Development” (2008), an organizational focus on leadership development
               results in:

                   •  Becoming 84 percent more effective  at  raising the  quality of the
                       leadership “pipeline;”
                   •  A 73 percent increase in employee retention;
                   •  A 67 percent increase in the ability of the organization’s members to
                       work collaboratively; and,

                   •  A 66 percent improvement in the organization’s results.

               According to the 2008 IBM Global Human Capital Study, over 75 percent of
               the respondents identified building leadership talent as their current and



               1  Ken Sundheim, “Defining , Improving and Teaching Leadership With Those Who Know It Best,
               Forbes.com, 10/28/2013.

               David Kolzow                                                                              5
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