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                                   Source: New Knowledge                129

                 Yet there is no choice. If we want knowledge-based innovation,
              we must gamble on receptivity to it.

                 The risks are highest in innovations based on new knowledge in
              science and technology. They are particularly high, of course, in inno-
              vations in areas that are currently “hot”—personal computers, at the
              present time, or biotechnology. By contrast, areas that are not in the
              public eye have far lower risks, if only because there is more time.
              And in innovations where the knowledge base is not science or tech-
              nology—social  innovations,  for  instance—the  risks  are  lower  still.
              But high risk is inherent in knowledge-based innovation. It is the
              price we have to pay for its impact and above all for its capacity to
              bring about change, not only in products and services but in how we
              see the world, our place in it, and eventually ourselves.
                 Yet  the  risks  even  of  high-tech  innovation  can  be  substantially
              reduced by integrating new knowledge as the source of innovation
              with one of the other sources defined earlier, the unexpected, incon-
              gruities, and especially process need. In these areas receptivity has
              either already been established or can be tested fairly easily and with
              good  reliability. And  in  these  areas,  too,  the  knowledge  or  knowl-
              edges that have to be produced to complete an innovation can usual-
              ly  be  defined  with  considerable  precision.  This  is  the  reason  why
              “program  research”  is  becoming  so  popular.  But  even  program
              research requires a great deal of system and self-discipline, and has
              to be organized and purposeful.
                 The demands on knowledge-based innovators are thus very great.
              They are also different from those in other areas of innovation. The
              risks they face are different, too; time, for instance, is not on their
              side. But if the risks are greater, so are the potential rewards. The
              other innovators may reap a fortune. The knowledge-based innovator
              can hope for fame as well.
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