Page 63 - Like No Business I Know
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Beige

          “You  may  wonder  how  such  a  non-medical  procedure  can  be
        protected by law: I assure you it is. Sid holds several patents on Beige
        techniques and equipment, as well as a trademark. Competitors have
        been,  and  will  be,  prosecuted  if  they  infringe  on  our  rights,  or
        doomed to failure if they try anything different. The trick, of course,
        is optimization. As franchisees of Beige, everything will be provided
        to you, all the proprietary elements as well as personnel training by
        Sid  Arthur  himself.  Beige  is  a  private  club;  you  will  control  its
        membership.  And  those  members  sign  an  agreement,  one  with
        provisions no medical clinic could impose. The sign-up fee is high, as
        is the yearly charge. Each member is carefully evaluated to determine
        the length of time he or she can initially spend in a Beige room. It’s
        difficult to see—sorry!—but this schematic of a typical private room
        in a Beige club has very specific dimensions, furnishings, colors and
        ambient conditions of temperature, lighting, background sound and
        air  conditioning.  Nothing  in  those  chambers  is  arbitrary;  the
        calibration  for  all  chambers  is  constantly  monitored  in  a  control
        room not open to members.”
          “But that’s not all that is monitored. Unobtrusive sensors provide
        real time feedback to Beige personnel. That enables us to terminate
        the member’s session just before the boredom becomes intolerable.
        That,  too,  is  a  trade  secret.  Obviously,  too  short  a  sitting  will  be
        ineffective; too much time in a Beige room is counterproductive and
        may lead to the member quitting the club and giving it bad word of
        mouth.  And  personal  recommendation  is  exactly  what  will  sell
        memberships, no matter how expensive: satisfied customers who tell
        their friends will do your advertising for you. At their socioeconomic
        level,  no  one  wants  to  be  left  out  of  a  good  thing—particularly  if
        non-participation might lead to the suspicion that one cannot afford
        it.  Down-market  competitors  might  offer  isolation  tanks  and
        anechoic  chambers;  scandal-sheet  journalists  might  decry  ‘boredom
        salons  for  the  rich;’  popular  medical  authorities  might  deny  any
        benefit;  but  business  will  not  suffer.  Sid’s  experience  in  five  major
        metropolitan areas has proved this.”
          “He also has a good idea of how frequently a typical member will
        return  for  another  session  and  whether  or  not  the  treatment  is
        working,  based  on  that  frequency  and  the  change  in  tolerance  for
        voluntary  solitary  confinement  in  a  Beige  room.  The  homeopathic

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