Avaya Extra Q3 2016

Avaya News ■ Partner News ■ DevConnect News
Be Ready! Here Comes Another Hurricane Season
THOMSON
by Sandra Thomson, Senior Marketing Manager of Avaya Global Support Services (www. avaya.com)
Keeping communication systems running at peak performance o en includes a great partner with a deep bench of experts
with experience in many complex situations. Particularly invaluable are battle-tested IT executives that can help rebuild and stabilize the system when disaster strikes. We are excited to engage in a proactive support dialogue to avoid complexity from the outset.
Disasters come in many forms and can
cause a variety of problems. A recent analysis showed that disasters lead to ve common communications outages. To stop these outages before they start, our resident expert Joey Fister came up with the below.
seeTHOMSON,page 3 ››
Six Questions to Help Non-Profit IT Managers
Pick the Right Partner
Large Charity Supports 100+ Sites with Lean IT Team
By Sandra Thomson, Senior Marketing Manager of Avaya Global Support Services (www.avaya.com)
Every organization knows the importance
of stretching each dollar. at’s especially true of a non-pro t trying to keep operating
costs at a minimum while ensuring that their IT system investment runs at peak performance, ensuring constant communication with its members and achieving the organization’s underlying goals.
According to the recent 9th Annual Non-Pro t Technology Sta ng and Investments Report, IT sta s at national non-pro ts are falling into four categories:
Struggling: “We are struggling; we have
a failing infrastructure, and our technology time and budget generally go towards creating workarounds, repairing old equipment, and duplicating tasks.”
Functioning: “We keep the lights on; we have basic systems in place to meet immediate needs. Leadership makes technology decisions based on e ciencies, with little-to-no input from sta / consultant.”
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