Page 8 - Telecom Reseller December 2019-January 2020

8 Telecom Reseller September/October 2018
Prodoscore
December/January 2020
DAVE HAWKINS AP r n o n d o o u s n c c o e r s e t h e
they already provide.
continued from page 7
proactive insights for all departments allowing l Growing user adoption to realize full ROI 8X8 Expands Technology
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their customers to benefits including but not l Identifying new market opportunities exclusive to: directly requested by their customer base.
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Partner Program
marketplace, it will need to capitalise on
l Freeing capital by identifying excessive Interested partners should visit https://www. operational expenditures. prodoscore.com/partner-signup n
the revenue generation potential from
Program To Include Vars
value-added services. We can expect an IiRnVcrIeNasEi,nCgAsh-iftPraowdaoyscfroormeTM,rethsellwerosrkbfeoinrcge psreoednujcutsitviatsytoepchtinmoilzoagtyiosnupcopmliepras,ntyo, whasrds atnhnemounbeciendgtpherPceroivdeodscaosrceoPnasurtlntaenrtPsrtohgartam, gpivroinvgidceheandneulsperasrtwnietrhs,smtratneaggice,dcsoesrtvice perffoevcitdievress, uapnpdocrot.nRsualtthaenrtsththane asbimiliptlyytsoelling baricnloguidnnmoivgartaivtieoannpdaackctaigoenanbldetAhIentomolosvtiong aobnr,otahdisrnaenwgeaopfpcruoastcohmweirlsl.uPnalrotcnkerasmwailjlor rreecveeivneuecuosptopmoritzuanbilteyGfor-tThoe-Mcharnkneet latnod
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San Jose, CA - 8×8, Inc. (NYSE: EGHT),
a leading Software-as-a-Service provider
of voice, video, chat, contact center, and enterprise-class API solutions powered by one global cloud communications platform, has announced that its technology platform and world-class Elev8 Partner Program have been expanded to include Value-Added Resellers (VARs). After growing the referral partner program this year to more than 1,000 active channel agents, and investing furtherinenablementandtechnology integration,8×8isnowmakingitsplatform available for the global VAR community.
“8×8 is a channel-first company and we
have seen tremendous acceleration this
year, with channel bookings growing 80
percent or more in each of the past three
quarters. Now is the right time to add VARs
toourpartnerprogram–theybringcritical
customer relationships and expertise where
together we can ensure that organizations
of all sizes can benefit from the award-
winning cloud communication solutions in
the 8×8 portfolio,” said John DeLozier, SVP
support all of our channel partners as they convert customers from legacy, on-premises systems to modern cloud solutions. We’re committed to providing the resources they need aligned with the business model they want to succeed.”
“It’s exciting that 8×8 is taking their channel program to the next level by adding the VAR community,” said Kevin Butler, Vice President of Product and Marketing at Vertical Communications, an early adopter of8×8’sVARpartnerprogram.“8×8enables ustodeliverasinglesourcesolutionfora complete communication offering, making it easier to scale and help more customers transition to the cloud.”
The Elev8 partner program ensures that
every member of 8×8’s channel community
has the necessary resources to thrive. Elev8
offerstieredlevelsofdedicatedfundsfor
lead generation and conversion, as well
as highly customizable, white-gloved
campaigns to reach prospects. In addition,
the program includes activities such as Elev8
blitz days (8×8’s channel pipeline generation
dr“iPveroaddoisffceorensttawnadysoofuwtobrekcianugs.eApsaretnselrlesrs
candlevnedraugsertshelovoaklutoe pardopotsciltoioundtvoowicien,
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ecxoinstsiindgerbaslieg,nuilntigmwaittehlyviencdroearsianngdthpeairtntoetrasl lwifehtoimheavealbuee,”nsoaindtMhisicjhoauerlnSetyertlh,eCmEsOelovefsCarve Whilepartnerportalapproachesare
DanigditwalhaoncdaCnlsohuadreObpetsitkp. “rIaclitkiceethadatviacesi,ngle ssotlruatieognycaanndheexlepcpuatirotn.ers expand their services to the C-suite, sales, marketing, and support dUeKpaprtrmepeanrtsa.”tions for ISDN switch-off
PIRnOthDeOUSKC,OBRriEtiCshRTEeAlTecEoSmCiOnMtenPdLsEMtoENTARY RsEwVitEchNUoffEiStTsRISEDANMSneFtOwRorPkAiRnT2N02E5R.SThis Thraiesepsroqduuecsti’soanrscfhoirtebcutusirneemssaekseasbiotuatn inherent complement to a partner’s existing technology portfolio by allowing them to provide additional services without cannibalizing their staple
generally cost-effective and efficient, there
are occasions - such as when specifying
complex bespoke installations - where it
is crucial for channel partners to choose
trusted technology vendors that have proven
in 2025
We can confidently say that we have the best hardware rental program in the
PRODOSCORE GIVES PARTNERS ACCESS TO BUSINESS UNITS BEYOND IT
Prodoscore partners are differentiated because thwehyeatrheeornthtehyehfraovneta-lrinobesusotfsitnrnatoevgaytiionnplace wtiothmaonvAe IthseoilruPtiBonXsthaantdadcodmremssuesnmicautlitoipnlse cuinstomtheer cnleoeuds..ThMaec2h0i2n5e dLeadrnliinegodffeelirvsers
the channel an opportunity to support customersthroughthistransition.Resellers should be acting now to ensure they are aligned with the best technology partners to help them to capitalise on the opportunity and to support their business growth in the long term.
Relationships will remain key
Strong relationship management across the value chain – between suppliers, the reseller and the customer – will remain a priority in 2020. Increasingly, technology vendors are turningtoself-serviceportalstoempower thechannelanditscustomersasawayof automating and streamlining some sales and processes. However, despite this, the human touch will continue to remain critical to how channel partners do business in 2020. People buy from people and businesses all too often forget this.
customer’s entire organization. By increasing l Increasing sales performance by replicating
Platform And World-Class
experience and expertise to advise them and and Global Channel Chief at 8×8. “We’ve theircustominerdsuatsthterypo.inOtoufrsaDleaenvditcoeasaSinevresvteicdeme(aDniangafuSll)yrineenatbalilnpgVroARgsroanmgivesyourcustomersthe
provide ongoing support. n our Elev8 Partner Program and can now
widest variety of VoIP Products for a low monthly payment!
To read this article further please visit
https://wp.me/p2Q636-yhs
Telecom Reseller 13
partners to deepen relationships within a of their IT investment.
workforce productivity, partners are guiding the behaviors of top performers.
Elev8 Channel Partner
Ribbon and Amazon Partner to Deliver Real-Time,
product lines. Prodoscore’s technology creates
Automated Call Analytics and Recording
Actionable AnalyticsTM using a proprietary
algorithm paired with Google Cloud Platform’s
Why Join the VoIP Supply Rental Program?
Machine Learning and Natural Language
Processing APIs, from data generated by cloud applications like CRM and UCaaS platforms. PRairbtbnoerns’scmanarckoent-tilneaudeindgelicvloeruidngnaretitvuernSsBoCn ehxaistbinegensosluctcioenssfublelcyatuesetecduwstiotmh Aerms waziloln dCishciomverVnoeiwceiCnsoingnhtesctforormfordaStIaP-ablraesaedywithin tMheeirdicauRrrecnotrtdeicnhgn(oSlIoPgRyEsCta)ccka. pabilities
Westford, Mass - Ribbon
Fast & Easy to Apply — One-page application
Communications Inc. (Nasdaq: RBBN),
Amazon Chime Voice Connector supports “We are pleased to continue building developers to quickly build business
inbound calling, outbound calling, or both. on our already strong relationship with phone call analytics and machine learning
The flexible program
a global software leader in secure and
If you are interested in joining the VoIP Supply DaaS Rental Program
has annouwncedltchaot imt haes esxpapndaedrtitsners
Developers can also use it to build PSTN
calling in their own applicaptiolensawsiethethme ail us at Amazon Chime SDK or stream audio for
phone call analytics and machine learning. Enterprises who previously had to integrate
and deploy expensive on-premises analytics hardware and software can now use the
Amazon Chime Voice Connector’s SIPREC streaming feature to receive audio from
their on-premises PBX or Contact Center
for applications like transcription and
sentiment analysis. Deployment is simplified
by leveraging this sample transcription
solution.
“Our customers tell us that the traditional approach to verifying compliance related to financial transactions done over the phone, which involves having teams of people listen to samples of recorded calls, is expensive,” saidSidRao,GeneralManager,Amazon Chime, Amazon Web Services, Inc. “We’re delighted to be working with Ribbon to enable customers to use Session Border
AWS by delivering advanced SIP recording applications. cvaopaipbirlietinesttahlr@ouvgohiopusrumparpkleyt-.pcrovmenandrequestRitbhbeonf’soSrBmC!providesaverifiedSIP
intelligent cloud communications solutions,
of all backgrounds
Session Border Controllers,” said Tony
Scarfo, Ribbon’s Executive Vice President
Recording solution with the Amazon Chime Voice Connector SIPREC streaming feature.
 Now enterprises can use the Amazon Chime Voice Connector SIPREC streaming feature to receive audio from their on-premises or cloud-based Ribbon SBCs for applications like transcription and sentiment analysis.


collaboration with Amazon Web Services
(AWS) to enable simplified forwarding of Voice over Internet Protocol (VoIP) audio
ranging from Salesforce
of Products, Research & Development,
streams to Amazon Chime Voice Connector
Support & Supply Chain. “Ribbon SBCs allow up to four concurrent SIP recording sessions, enabling recorded data to be used for multiple purposes simultaneously, such as real-time analytics for call center agents, recordings for corporate compliance and back-up, and lawful intercept.”
Ribbon’s SBCs offer extensive SIP
message manipulation capabilities to
ensure interoperability with various
recorders and the ability to send multiple
audio stream recordings. In addition,
Ribbon’s feature-rich SBCs deliver secure,
reliable SIP Recording, with the ability
Consultants to Telco Media Recording (SIPREC). Agents
Ribbon’s industry-leading Session Border Controllers (SBCs) with SIPREC capabilities now support Amazon Chime Voice CoThnneeflcetxoirbwleitphroagtreasmtedwseolcluotmioensfpoarrAtnWerSs
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Amazon Chime Voice Connector is a
by using Session Initiation Protocol-based
service that enables enterprises to migrate Controllers with the Amazon Chime Voice
their telephony workloads to AWS. IT Connector SIPREC feature and Amazon Key Takeaways:
professionalscanuseAmazonChimeVoice TranscrAibpeptorobuvielddaWreailt-htiimneD,aautyosmated Ribbon’smarket-provenSBCforwards
Connector for low-cost SIP Trunking with solution that can analyze calls to assist with SIPREC audio to Amazon Chime Voice
on-premises or cloud-based phone systems. compliance.” Connector, which in turn enables
Wide Variety of VoIP Products (phones, conference phones, PBXs, and more)
Rent Brands Like:
Ribbon’s SIP Recording solution can concurrently forward an audio stream to
AND MANY MORE!
multiple destinations without impacting processing scale or capacity.
Ribbon’s SBC can be deployed on a
customer’s premises or in their Amazon
From hardware to service, we have
Virtual Private Cloud (Amazon VPC),
everything you need for VoIP
depending on the preferred deployment
800-398-8647 | www.voipsupply.com/vs-rental-program
tosendrichmetadatatorecordersfor model.
downstream analytics, optional encryption
of signaling and media packets sent towards To learn more, visit
the recorder. ribboncommunications.com. n
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