Page 7 - FCSF VOLUNTEER HANDBOOK PATIENT SUPPORT PROGRAM 2021

Volunteer Position Description

POSITION TITLE DEPARTMENT REPORTS TO
Patient Support Volunteer Volunteer Services Volunteer Program Manager

POSITION DESCRIPTION SUMMARY
This position is responsible for supporting the non-medical needs of adult patients in
the infusion/treatment areas, in an effort to provide comfort and companionship. Patient
support volunteers serve as ambassadors for the FCS Foundation.

Duties & Responsibilites

• Greet patients and guests with a • Hand out magazines, books, art
smile and friendly voice. therapy and FCS Foundation
• Engage patients and guests in light, information to patients and guests.
easy conversation. • Wipe down infusion chairs after
• Offer patients a pillow or blanket. patient has left using gloves and
sanitizing wipes. Place used
• Distribute snacks, prepare and blankets in designated area and
serve coffee or other beverages to dispose of used pillow cases.
patients and guests.
• Log in and out at the infusion sign
• Restock the blanket warmer in areas with your name, time you
(if applicable).
arrived and time you left, as well as
• Offer assistance escorting patients total hours you worked each shift.
to chairs or other parts of the • Assist nurses with restocking when
facility, if needed.
time allows.

Shifts are a minimum of three hours with a recommended six-month commitment.
The number of days and times that shifts are available may vary by clinic location.

QUALIFICATIONS

• Excellent verbal communication • Must be age 18 or older.
skills are required. • We are not able to accommodate
• Computer and internet skills, and patients who are actively being
an email address are essential. treated for cancer, or court-ordered
• Must have a friendly and community service.
compassionate personality. • Ability to stand and walk for three
• Able to commit to a minimum of hours with light lifting, carrying and
three hours a week, on a regular bending.
basis.

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