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KEY       9.5    Take steps to protect your privacy.


                                                          1.

                              7.                Password-protect your devices.       2.
                                                  Make sure only you can access
                      Don’t spread gossip online.   personal information on your
                       Information online moves at   smartphone, tablet, or computer, and   Use theft-recovery applications.
                      breakneck speed and remains  don’t give out your password  Apps such as Find My Phone can
                    available indef nitely, and gossip you                   locate a lost or stolen device.
                     spread will be easily traced to you
                        and can cause trouble.
                                                 Take Steps
                        6.                                                                 3.
                                             to Pro ec  Your
                                                                                    Use conservative social
                    Shop securely.                                                 networking privacy settings.
                Look for websites with URLs        Privacy                          Make sure you are not letting
                 starting with https, which                                        information roam too far from
                   are the most secure.
                                                                                       your close network.
                                           5.                            4.
                                        Be wary of             Protect your online reputation.
                                   revealing your location.   Make sure that everything you post on
                                Instead of using Foursquare or other   a blog, social network, or chat forum is
                                 location apps, consider texting your   something you would be comfortable
                                 location to only those few people   with an instructor or employer
                                     who need to know it.
                                                                        seeing


         Source: Maier, Fran. “Back to School: 10 Privacy Tips for the Connected Student” (Retitled: “Take Steps to Protect Your Privacy”). Mashable, September 7, 2011.
         From http://mashable.com/2011/09/07/privacy-back-to-school. Copyright (c) 2011 by Fran Maier. Used by Permission of Fran Maier.


                                   Manage Conflict

                                   Conflicts, both large and small, arise when there is a clash of ideas or interests. You
                                   may have small conflicts with a housemate over a door left unlocked. You may have a
                                   major conflict with your partner about finances or with an instructor about a failing
                                   grade. Conflict, as unpleasant as it can be, is a natural element in the dynamic of
                                     getting along with others. Prevent conflict when you can—and when you can’t, use
                                   problem-solving strategies as soon as possible to resolve it.

                                   Conflict prevention strategies
                                   The following two strategies can help prevent conflict from starting in the first place.
                                   Send “I” messages.  “I” messages communicate your needs rather than attacking
                                   someone else. Creating these messages involves some simple rephrasing: “You didn’t
                                   lock the door!” becomes “I was worried when I came home and found the door
                                   unlocked.” “I” statements soften the conflict by highlighting the effects the other per-
                                   son’s actions have on you, rather than focusing on the person or the actions themselves.

                                   Be assertive.  Most people tend to express themselves in one of three ways—aggres-
                                   sively, assertively, or passively. Aggressive communicators focus primarily on their own
                                   needs and become impatient when needs are not satisfied. Passive communicators focus
      9                            primarily on the needs of others and often deny themselves power, causing frustration.
      CHAPTER   238                Assertive communicators are able to declare and affirm their opinions while respecting
                                   the rights of others to do the same. Assertive behavior strikes a balance between aggres-
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