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                                                                                                                                                                                                                   Accessibility Management and Omnichannel Routing



                                                                                                                                                                                       Customers are approaching you via a variety of channels with a wide range of concerns, for example via email, social media or web chat.
                               Accessibility Management and                                                                                                                            If inquiries are not answered satisfactorily in a reasonable amount of time, customer satisfaction drops and companies run the risk of


                                                                                                                                                                                       losing the customer to a competitor. How can a company keep up with this flood of data coming in and out via a wide variety of commu-
                                              Omnichannel Routing                                                                                                                                                     nication channels? With an end-to-end routing strategy tailored to its needs.

































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