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llREAL

WORLD Real World polite

interruptions

Listening

D a Work in pairs. What are the advantages and
disadvantages of working in an open-plan office?
b (1j.]g.> 6 & 1 s Watch or listen to five short conversations.
Then match people 1-5 to their relationships with Judy a-e.

1 Tina a a person from the IT department
2 Martin b Judy's PA (personal assistant)
3 Chloe c the company accountant
4 Amanda d Judy's husband
J
5 Colin e a colleague

c Watch or listen again. Why does each person want
to speak to Judy?

• REAL WORLD Polite interruptions
• www.english0905.com
a Match the beginnings of sentences 1-6 to the ends
of sentences a-f. Which sentences sound more polite?

ASKING FOR PERMISSION TO INTERRUPT
1 Sorry to bother you, but have you a busy?
2 Is this b a word?
3 Sorry to c got a minute?
4 I was wondering if d disturb you.
5 Are you e a good time?

6 Can I have f I could see you
for a moment.

b Look at these ways of refusing permission.
• Fill in the gaps with these words .

busy against tied time pushed

REFUSING PERMISSION TO INTERRUPT
1 Sorry, (Tina), this isn't a good
2 I'm really up it at the moment.
3 I'm afraid I'm a bit up just now.
4 I'm rather for time right now.

5 I'm really rather right now.
TIP• If we are refused permission, we often say: Don't worry, it's not important/
it can wait/it's not urgent! !'// catch you later/some other time. When would be a
good time/a better time/more convenient?

c What can we say if we want to give someone permission to interrupt?
••
d Check in l;lijllillt);!lilil• p141 .