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SECTION 2 COMPETENCY STANDARDS

This section gives the details of the contents of the basic, common and core units
of competency required in VISUAL GRAPHIC DESIGN NC III.

BASIC COMPETENCIES

UNIT OF COMPETENCY : LEAD WORKPLACE COMMUNICATION
UNIT CODE : 500311109
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes
required to lead in the dissemination and discussion of
ideas, information and issues in the workplace.

PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated in
the Range of Variables KNOWLEDGE SKILLS
1. Communicate 1.1. Appropriate 1.1. Organization 1.1. Organizing
information communication method requirements for information
about is selected written and 1.2. Understanding and
workplace 1.2. Multiple operations electronic conveying
processes involving several topics communication intended meaning
areas are communicated methods 1.3. Participating in
accordingly 1.2. Effective verbal variety of
1.3. Questions are used to communication workplace
gain extra information methods discussions
1.4. Correct sources of 1.3. Methods of 1.4. Complying with
information are identified Communication organization
1.5. Information is selected 1.4. Types of requirements for
and organized correctly Question the use of written
1.6. Verbal and written 1.5. Communication and electronic
reporting is undertaken Tools communication
when required 1.6. Questioning methods
1.7. Communication skills are Techniques 1.5. Reporting
maintained in all situations occupational
hazards during
safety meeting
2. Lead 2.1. Response to workplace 2.1. Leading as a 2.1. Communicating
workplace issues are sought management effectively
discussions 2.2. Response to workplace function 2.2. Consulting the
issues are provided 2.2. Barriers of crew on the
immediately communication prepared menu for
2.3. Constructive contributions 2.3. Effective verbal the month
are made to workplace communication
discussions on such methods
issues as production, 2.4. Method/technique
quality and safety s of discussion
2.4. Goals/objectives and 2.5. How to lead
action plan undertaken in discussion
the workplace are 2.6. How to solicit
communicated response
2.7. Goal setting and
action planning

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TR - Visual Graphic Design NC III (Version 01) Amended February 27, 2018