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UNIT OF COMPETENCY : LEAD SMALL TEAMS (Guide and Lead Others/Be
Responsible to Others)

UNIT CODE : 500311110
UNIT DESCRIPTOR : This unit covers the knowledge, skills and attitudes to
lead small teams including setting and maintaining team
and individual performance standards.

PERFORMANCE CRITERIA REQUIRED REQUIRED
ELEMENT Italicized terms are elaborated
in the Range of Variables KNOWLEDGE SKILLS
1. Provide team 1.1 Work requirements are 1.1. Company policies and 1.1. Communication
leadership identified and presented procedures skills required for
to team members 1.2. How performance leading teams
1.2 Reasons for instructions expectations are set 1.2. Team building
and requirements are 1.3. Methods of Monitoring skills
communicated to team Performance 1.3. Negotiating skills
members 1.4. Client expectations 1.4. Evaluation skills
1.3 Team members’ queries 1.5. Team member’s duties
and concerns are and responsibilities
recognized, discussed 1.6. Definition of Team
and dealt with 1.7. Skills and techniques in
promoting team building
1.8. Up-to-date dissemination
of instructions and
requirements to members
1.9. Art of listening and
treating individual team
members concern
2. Assign 2.1. Duties and 2.1. Concept of delegation 2.1. Delegating skills
responsibilities responsibilities are 2.2. How to delegate 2.2. Identifying
allocated having regard 2.3. Understanding individual individual skills,
to the skills, knowledge differences knowledge and
and aptitude required to 2.4. Methods of monitoring attitude as basis
properly undertake the performance for allocating
assigned task and 2.5. Duties and responsibilities responsibilities
according to company of each team member 2.3. Identifying each
policy 2.6. Knowledge in identifying team member
2.2. Duties are allocated each team member duties duties and
having regard to and responsibilities responsibilities
individual preference,
domestic and personal
considerations, whenever
possible
3. Set 3.1 Performance 3.1. Definition of performance 3.1. Identifying
performance expectations are indicators/ criteria performance
expectations established based on 3.2. Definition of team goals indicators
for team client needs and and expectations 3.2. Evaluating
members according to assignment 3.3. Methods of monitoring performance
requirements performance 3.3. Setting individual
3.2 Performance 3.4. Client expectations performance
expectations are based 3.5. Team member’s duties target/
on individual team and responsibilities expectation
member’s duties and 3.6. Defining performance indicators
area of responsibility expectations criteria

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TR - Visual Graphic Design NC III (Version 01) Amended February 27, 2018