Page 403 - aREA ix eXHIBITS

Unit of Learning Assessment Nominal
Competency Outcomes Learning Activities Methodology Approach Duration

unexpected questions and attitudes during play
negotiation

 Practice the following scenarios in a group activity:
o Perform interpersonal skills to develop rapport with
other parties
o Perform verbal communication and listening skill
o observation skills
o negotiation skills
 Describe the Procedure in documenting negotiations
 Apply a filing system in managing information
 Demonstrate filing of documents
4. Solve workplace 4.1. Identify the  Discussion on Normal operating parameters &  Group  Oral 2 Hours
problems problem product quality discussion evaluation
related to work  Identify & clarify the nature of problem  Lecture  Written
activities  Read:  Demonstration examination
o Brainstorming  Observation
o Cause and effect diagrams
o PARETO analysis
o SWOT analysis
o GANT chart
o PERT CPM & graph
o SCATTERGRAMS
 Apply observation, investigation and analytical
techniques in solving problem in the workplace
4.2. Determine  Discussion on Teamwork and work allocation problem  Group  Oral 2 Hour
fundamental  Read: discussion evaluation
cause of the o Using range of formal problem solving techniques  Lecture  Written
problem o Enterprise goals, targets and measures  Demonstration examination

o Enterprise quality, OHS and environmental  Role Play  Observation
requirement
o Non-routine process and quality problems
 Perform group exercises showing safety in
emergency situations and incidents
 Identify & clarify the nature of problem
 Select relevant equipment and operational processes

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TR - Visual Graphic Design NC III (Version 01) Amended February 27, 2018