Page 12 - ITM Employee Handbook September 2020

SECTION 1: INTRODUCTION

1.1 PURPOSE OF THE EMPLOYEE HANDBOOK

The purpose of the handbook is to provide you with some information on a range of subjects related
to the Company and to your employment. It is not intended to be the sole resource on these issues,
rather it sets out the key aspects of terms and conditions and employment policies and procedures.
Clarification on any issue should be sought from a MANAGER.

This handbook should be read in conjunction with your Contract of Employment as both documents
constitute your employment contract.

Note: The presence of this icon in the employee handbook denotes a section
where you are asked to think of a real life or hypothetical situation, or scenario

linked to the topic being discussed.
For the sake of convenience ITMJL Limited are referred to throughout as ‘the Company’ or ITM Tech
and its Director(s) are referred to as ‘the Company Directors’.

This is a confidential document for ITM TECH employees only.
1.2 ABOUT ITM TECH

The Company strives to provide exceptional levels of personal customer service and the highest
professional and quality standards. We pride ourselves on our levels of flexibility and personal service
afforded to our clients.

We are committed to the long-term growth of the Company through meeting our customer’s needs.
We value all employees within the Company, and endeavour to create a safe and positive environment
where all are treated with dignity and equality. We acknowledge the need for flexibility with our
operations dictated by the ever-changing economy and other political, legal and environmental
conditions. We believe that all our employees, as ambassadors of the Company, should be honest,
trustworthy and loyal and embrace being an integral part of a growing team and company.

1.3 CONFIDENTIALITY AGREEMENT

All employees are required to acknowledge receipt and acceptance of the terms of this handbook and
it constitutes a written agreement not to disclose to third parties, any confidential information,
technical or otherwise about the Company, its Customers, its services or its members.

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