Page 4 - Thyme - Simplified Customer Srvice Model_V2
P. 4

EDUCATE




                  THROUGHOUT THE M2Bs JOURNEY, WE NEED

                  TO EDUCATE HER


                      ASK


                      •  If she already has our Bumpfie App - if not, get her to download it
                         now and see the great info!



                      DO


                      •  Use the Maternity Checklist to satisfy her needs depending on her
                         trimester

                      •  Reference your Product Knowledge to educate her on the features
                         and benefits of our product
                      •  Show her the nursing and intimates selection in store







           KPI IMPACTED: $PT
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