Page 5 - Thyme - Simplified Customer Srvice Model_V2
P. 5
MOTIVATE
MOTIVATE HER TO BUY COMBINING EACH SALE
WITH WHAT SHE NEEDS AND WHAT SHE WANTS
DO
• Get her to the fitting room so she can feel the great fit of our denim,
bras, kits and more - this is where you sell her a combination of the
basics and fashion (what she needs and what she wants)
• Use other customers to help you sell in the fitting room - refer to your
multiple customer selling video for tips!
• Keep adding to the fitting room until she says NO! As you breakaway
to say hello to other customers, pick more items to show her in the
fitting room
• Refer her to the Maternity Checklist to ensure nothing is missing!
KPI IMPACTED: $PT
