Page 1 - Functional Specification
P. 1

StoreForce Employee Self Service                                    EMPLOYEE GUIDE



               Employee Self Service (ESS) allows an employee to login to a secure website or app and view 5 options:
               Schedule, Request, Shift Exchange, Notifications and Rankings. The app for ESS is available in the Apple
               and Google app stores by searching StoreForce ESS.  The language of your phone settings will determine
               the language of the app that is downloaded.


               ENROLLING AND ACCESSING ESS
               Before you can access ESS, you will need to be enrolled by a
               manager. If you are using the ESS app, you will also need to
               scan your store-specific QR code. This code can be found in
               the main app by navigating to the Scheduling menu, selecting
               the Employees menu, and then selecting Employee Self
               Service.
               With your manager, locate your name on the list and check the Enabled
               checkbox. Select Reset Password and type the password you would like
               to use for ESS to finish creating your account. If you forget your password,
               a manager can access this list and select Reset Password, whenever
               necessary.


               ACCESSING ESS
               Once your password is created, you are ready to login. Using the app or
               the ESS URL, you will need to enter your employee number and the
               password you created. Upon logging in, you will arrive at the main page of
               ESS. From the main page, you will have access to a variety of
               features. Some features may not be available based on client
               configuration.


               VIEW SCHEDULE

               The scheduling feature will allow you to view your shifts that
               have been posted by a manager. The default view for this
               feature is a month view. You can toggle between Month and
               Week by selecting the appropriate button. You can also
               navigate to different months and weeks by selecting the
               small calendar symbol next the month/week button. While
               on Week view, you can navigate to different weeks by
               selecting the calendar icon and selecting a date within the
               week you would like to view.

               Selecting a specific shift from any scheduling view will show you all the
               details about that shift, including the store you are scheduled at, the start
               and end time, the activities/breaks you have been assigned, and the total                          StoreForce Solutions
               shift length. Employees can acknowledge receipt of their schedule through
               ESS by pressing the Acknowledge button.


                                                                                                                1
   1   2   3   4