Page 101 - Delivering Authentic Customer Experiences

Principle 7 Delivering Authentic Customer Experiences

Are you due a life audit?

Do you ever give yourself the opportunity to take stock? To give
yourself a few minutes, hours or even days to reflect where you’re
going, where you are now and acknowledge how far you’ve come
on your journey? As a busy professional you are probably caught
up looking after your business, your family and your colleagues,
maybe to the detriment of your own personal wellbeing. To stay
on top of your game and be able to perform at your best every
day, you have to invest time in looking after yourself.

It’s important to balance your life account and ensure you’re
getting the return on the investment you want. Seek activities that
feed your brain, your heart, your soul, as well as your bank
account. There’ll always be highs and lows and you need the
resilience to handle them with confidence, passion and humour,
learning as you go.

Consider this…
• How enjoyable is your journey…are you doing what you
love and loving what you do?
• What are you doing to keep yourself fit, healthy and well
enough to deal with all the challenges life throws at you?
• Are you getting the right life balance?

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