Page 44 - Ideal Roadside Guide to Managment

Employee Development Planning
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Engaged vs. Hostile: Differences in Format Preferences
The greatest differences between engaged and hostile employees were in the areas of coaching from boss, internal company training, mentoring programs, multi-day conferences, and allotment of resources.
• Coaching from boss: The rankings show a significant difference between engaged and contributing versus disengaged and hostile with respect to coaching from boss. Engaged and contributing employees ranked it third, while it was ranked ninth and eighth by disengaged and hostile employees respectively. Engaged employees were 1.5 times more likely to see coaching as important when compared to hostile employees. As the manager to employee relationship has a significant impact on engagement, this most likely represents disengaged employees’ dissatisfaction with their bosses.
• Mentoring programs: Hostile employees ranked mentoring programs higher than all other profiles. They were nearly 1.5 times more likely to rank it as their preferred method of development, compared to engaged employees.
• Internal company training: Engaged employees were more likely to prefer internal company training compared to hostile employees. In fact, hostile employees were the only employee group to not rank internal training as its first or second preferred format.
• Multi-day conferences: Hostile employees were slightly more likely than engaged employees to rank multi-day conferences as important. Our prior research on recognition showed hostile employees are also more likely than engaged employees to prefer time off as a reward, so one must wonder if there is a similar correlation here in the desire to get away from the office.
• Allotment for resources: Compared to disengaged and hostile employees, engaged and contributing employees rank allotment for resources as less important. This indicates that engaged and contributing employees already have access to these resources, so it seems less important to them. Whereas, disengaged and hostile employees don’t have as much access as they would like.
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