Page 11 - Marlborough Chamber of Commece Annual Report 2022
P. 11

Marlborough Chamber of Commerce










                                                                      TRAINING





                                                                      The Marlborough Chamber offers
                                                                      a variety of innovative training and
                                                                      industry-focused learning
                                                                      opportunities tailored to the needs
                                                                      of local businesses. We review
                                                                      and adapt these annually to keep
                                                                      up with new developments in our
                                                                      industries and provide you with
                                                                      the most in-demand skills.



                                                                      Between late 2021 and early 2022, we ran
                                                                      a COVID Conversations webinar series to
                                                                      provide much-needed advice and
                                                                      support to local businesses during the
                                                                      pandemic. Using a mix of our internal
                                                                      expertise and external mentors and
                                                                      partners, the sessions covered a range of
                                                                      topics, including COVID Safe practices,
                                                                      government support entitlements,
                                                                      managing cash flow, mental health, as
                                                                      well as how to pivot and adapt business
                                                                      models.

                                                                      The team continued to readily adapt to
                                                                      the changing business environment in
                                                                      response to COVID-19, providing
                                                                      flexibility in delivering our services to
                                                                      cater to all needs of Marlborough
                        We also extended                              businesses. We hosted training online
                        our scope of                                  and in person on various topics, mainly in
                                                                      the soft skills space (effective leadership,
                        offerings to allow                            management, time management, and
                                                                      emotional intelligence). While the year’s
                        us to deliver a new                           attendance numbers were not pre-COVID

                        suite of courses to                           levels, it was an opportunity to have
                                                                      concentrated, intense learnings and
                        help set us up for                            workshops with the experts who
                                                                      conducted the training sessions.
                        growth in 2023
                                                                      This year, the Marlborough Chamber
                                                                      introduced online feedback mechanisms
                                                                      for our training services to help better
                                                                      inform new product development to
                                                                      support the needs of our diverse
                                                                      membership base.

                                                                                                       Page 10
   6   7   8   9   10   11   12   13   14   15   16