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                                                                        Techniques foi
                                                                          Recognizing

                                                                           Problems

                                                                        Techniques for
                                                                           Identifying
                                                                            Problems

                                                                        Techniques for
                                                                             Making

                                                                         Assumptions

CREATIVE TECHNIQUES

ANALYZING THE ENVIRONMENT                                                       101
   RECOGNIZING 63 IDENTIFYING                                             CREATIVE
                PROBLEMS,                                                 PROBLEM
   laND MAKING ASSUMPTIONS                                                 SOLVI NG
                                                                        TECHNIQUES
Research shows creativity can be taught and companies are listening.
                                                                            35
                                                       — Business Week

One of the best ways of becoming more creative is to use
techniques (processes) that increase the potential for creativ-
ity in a given situation. Such techniques can be applied at all
stages of the CPS process: analyzing the environment, rec-
ognizing the problem, identifying the problem, making as-
sumptions, generating alternatives, choosing among alter-
natives, implementing the chosen solution and control. Many
of these techniques involve the use of groups, which have
been shown to be useful in raising levels of creativity. This
book focuses on techniques used in generating alternatives
but presents a few techniques for each of these other stages.
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