Page 56 - merged.pdf

CHAPTER 2 THE SUCCESS FACTORS OF MILLIONAIRE ENTREPRENEURS

How Taking Charge Helped Alex Turn His
Business Around

During one of my entrepreneurship seminars, a participant
commented that he could not find good people to work for
him. “If only I can find better people, my business would be
a lot more successful”, he complained.

When I asked him to explain further, he said that everyone
he hired would be enthusiastic at first, but would lose their
motivation after a couple of months. He also said that his
people were inefficient, inconsistent and never took any
initiative. Finally, he said that when he did find someone who
was good, they would leave after a couple of months.

I explained that, as the boss, he was responsible for the way
his people turned out. If he wanted his people situation to
change, he had to change first. As expected, he got really
defensive initially and could not understand how he should
be responsible for his employee’s lack of motivation, initiative
and loyalty.

After an in-depth discussion, I began to understand how he
ran his business and managed his people and revealed to
him how he was unknowingly creating these problems.

The reason his staff were inconsistent and inefficient was
because he did not have a rigorous selection process to identify
the right people to fit the job. He did not spend enough time
sourcing for, interviewing and testing his potential employees.
His company also had no measurable standards and key
performance indicators nor the necessary training to ensure
that the people they hired knew how things had to be done.

The reason the staff were not proactive was because he made

SECRETS OF BUILDING MULTI-MILLION DOLLAR BUSINESSES 47