Page 138 - 100 Great Business Ideas: From Leading Companies Around the World (100 Great Ideas)

In practice

• Ensure your change process has both a leader, to align, motivate,

and inspire the workforce, and a manager, to make a complex set
of processes run smoothly and according to plan.

• Create a clear vision of the process, as well as a sequence of

events that will occur, and communicate this throughout your
organization.

• Paint a compelling vision of the future and produce strategies to

realize this vision.

• Understand that different types of change processes will require

different skills and attributes, at different times. For example,
a crisis change process may require an emphasis on strong
leadership rather than management.

• Even successful change processes are messy and do not always

go according to plan—be ready to deal with the unexpected.

• Ensure your “guiding coalition” is unified in their objectives and

work as a team.

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