Page 19 - OB Risks - Delivering the Goods (Part One)

SVMIC Obstetrics Risks: Delivering the Goods

for vaginal birth after cesarean delivery or repeat cesarean

delivery should occur only after a conversation between the
patient and her physician, incorporating the risks and benefits

and the patient’s preferences.

Good communication skills are crucial to achieve patient
engagement. The following tips will help foster positive

physician-patient communication:

• Put the patient at ease: greet patients warmly and with

a smile. First impressions can set the tone for further
interaction; not only does a smile foster relaxation and

trust, it also encourages the patient to be open and honest,
and to ask questions.

• Employ the shared decision-making method of
communication.

• Leave your bias at the door: everyone has biases.

Effective and successful communication between doctor
and patient requires the doctor to be aware of any
preconceived notions so they do not affect the level of care

the patient receives.

• Focus on your patient: Everyone tends to think and act
quickly on busy days, but it is important to make sure

patients do not feel that you have rushed through your
examination and conclusions. Slow down your thought

process and engage the patient.

• Inquire about needs: ask, “Is there anything else you need

or want to tell me?” This allows the patient to express
concerns regarding their condition, prescriptions, or any

other aspects of their care, and may lead to disclosures
the doctor finds notable. This also gives the patient the

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