Page 3 - How do I Create Dunning Letters
P. 3
Creating Dunning Letters
The Process Schedule Request page displays.
1. Select the appropriate dunning
letter process.
1 (University) Select the AR Dunning process.
(Healthcare) Select a Healthcare Dunning
Letter job (EHI, EHM, EUH).
2. Click the OK button.
The University process is continued below. The
user will select the Process Monitor and view the
2 AR Dunning job, then run two additional processes
to produce the letter.
Healthcare users: skip to the View Report
Manager section later in this job aid.
(University only) The Dunning Letter Parameters page displays.
3 3. Click the Process Monitor link at the
top of the page.
The Process List displays.
For the AR_DUNNING process, ensure the Run
Status is Success and the Distribution Status is
Posted.
The process may take some time. Click the Refresh
4 button periodically to update the status.
4. Click the Details link.
The Process Detail page is displayed.
5 5. Click the Message Log link.
Page 3 of 10
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