Page 4 - How do I Create Dunning Letters

Creating Dunning Letters

The Message Log displays.
 Make a note of the Dunning ID. You will need this
number for the Delete (Review) and Print
processes.
 The Log also displays the item count and the
number of customers included in the extract.

Review the Dunning Letter Items (University Only)

The Delete Items on Letter process gives the AR user a chance to review a dunning letter and delete items that are in
progress.

Navigation

Navigator > Accounts Receivable > Customer Interactions > Dunning Letters >

Delete Item on Letter

1. Enter the SetID that matches your
Business Unit.

2. Enter the Dunning Number.
1 3. Click the Search button.
2

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Emory Confidential and Proprietary Last Revised on 2/7/2018 Return to Table of Contents