Page 2 - How do I Manage Cases in SalesForce
P. 2

Salesforce Hot Sheet













                                                                   2







        2.  Click the Support Console link.


        Case Management

        SalesForce defaults to you’re the last Support Console page you visited.   The screens below are using the
        Shared queue view.


        Case Detail










                                1


            1.  Click the Case Number.

































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