Page 3 - How do I Manage Cases in SalesForce
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Salesforce Hot Sheet
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2. Click the status Pencil icon.
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3. Click the Down Arrow.
4. Click In Progress. This allows your team to know that the case is being worked.
5. Click the Save button.
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Emory Confidential and Proprietary Last Revised on 3/16/2020 Visit www.emory.edu for latest version
