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Appendix B: What’s on the DVD

3D models
Viewpoint Datalabs and Zygote Media have provided sample 3D models. Many of these models were used
in the tutorials, and you can find the complete set of models in the “3D Models” directory.
eBook version of 3ds Max 2011 Bible
All the text for the book is included on the DVD in PDF format along with Adobe Reader. Using the elec-
tronic version of the book, you can search the text. You’ll also be able to see the book’s figures in color.

Troubleshooting

If you have difficulty installing or using any of the materials on the companion DVD, try the following
solutions:
l Turn off any anti-virus software that you may have running. Installers sometimes mimic virus
activity and can make your computer incorrectly believe that it is being infected by a virus. (Be
sure to turn the anti-virus software back on later.)
l Close all running programs. The more programs you’re running, the less memory is available to
other programs. Installers also typically update files and programs; if you keep other programs
running, installation may not work properly.
l See the ReadMe file. Please refer to the ReadMe file located at the root of the DVD for the latest
product information at the time of publication.

Customer Care

If you still have trouble with the DVD, please call the Wiley Product Technical Support telephone number:
(800) 762-2974. Outside the United States, call 1 (317) 572-3994. You can also contact Wiley Product
Technical Support at http://support.wiley.com. John Wiley & Sons will provide technical support
only for installation and other general quality control items. For technical support on the applications
themselves, consult the program’s vendor or author.
To place additional orders or to request information about other Wiley products, please call (800) 225-5945.

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