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SALES







 Why These Fortune 500      earning a spot on the Fortune 500 list
                            alongside them. When the US slipped
                            into a recession in 1958, AMC was
 Companies Failed           the only automaker to report a sales
                            increase rather than slashed revenue.


 How could a company that once held a dominant   However, fortune reversed for this imperiled
 spot on the Fortune 500 list fade into obscurity?   company, which was plagued with internal
 Here’s what today’s business leaders can learn   problems like poorly timed vehicle releases,
                            slow response to customer demand, and
 from their storied falls from grace.  BY ANDRE RIOS
                            irresponsible financial management.
                            Customers balked at AMC’s pitifully small
                            lineup of vehicles and largely preferred more
 HILE FORTUNE’S FAMOUS LIST of 500 corporate   cutting-edge models by the Big Three.
 superpowers may seem like a knighting that all but                     connected people internationally. Anyone who
 shields a business from failure, there are classic cases   In 1987, Chrysler swooped in to purchase   remembers MCI’s famous pin-drop commercial
 of this simply proving untrue. These three well-known, once-  an indebted, spiraling AMC. It’s rumored   and seemingly permanent billboard in Times
 admired companies are now propped up as examples of how    that Chrysler made this decision solely to   Square might wonder what exactly happened
 not to operate.            get its hands on the Jeep brand, which has   to such a global communications success.
                            consequently flourished since it was taken
   American Motors Corporation  under Chrysler’s wing. As Bob Sorokanich of the   In 1963 Microwave Communications Inc. opened
 Its name alone was so broad and all-encompassing that   popular automotive blog Jalopnik writes, this   its doors to stand toe to toe with AT&T, one of the
 American Motors Corporation (AMC) seemed synonymous   was “a move that helped the larger automaker   largest monopolies in US history. Competition
 with the nation’s role in automotive-engineering development.   survive its closest scrape with death and   fueled MCI to develop impressive long-distance
 Once the owner of sub-brands like Rambler, Nash, and Jeep—  made Jeep into the modern juggernaut it is   phone call technology, building the nation’s
 the latter being the only well-known brand today—AMC took   today.” The term “modern juggernaut” certainly   second-largest fiber-optic network. By 1990,
 strides that have influenced the automotive market long   could not apply to AMC, an abbreviation   MCI served a network of over 46,000 miles
 after its closure. AMC was the first to implement four-wheel   now associated with a TV network.  and offered a whopping fifty communications
 drivetrains in affordable family cars. It is also responsible for      services, including voice and data.
 developing the Jeep Cherokee and Grand Cherokee, paving     MCI
 way for the modern SUV, the most popular body style in many   In 2004, MCI Inc. ranked at number 168 on   However influential MCI may have been,
 parts of America today. Some of its vehicles, including the 1969   the Fortune Global 500 list, but this would be   though, it couldn’t outlast the game of
 Rambler American, are considered highly sought-after classics.   one of the last times MCI stood among titans.   competitive buyouts and mergers that has
                            At the time, it was one of the largest and most   historically plagued the communications
 Founded in 1954, AMC held its own against the “Big Three”   diversified communications corporations in   industry. Amid suffering profits, rallying
 manufacturers—Ford, Chrysler, and General Motors—even    the world, contending with AT&T as a giant that   consumer demand for more advanced





 10 / BUSINESS IN ACTION                                                                          businessinaction.com / 11
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