Page 4 - The Barefoot Guide Catalogue (2018)

ARRIVAL

D

DEPARTURE

CHECK-OUT
CHECK-OUT TIME IS 10:00 AM. Please, no swim pins) to our office. There will beds were not made upon arrival, please
exceptions unless you have pre-booked the be a charge for any lost gate/key cards remove linens from all beds and place in the
Late Check-Out option for an additional fee. ($25-50), parking passes ($25), swim pins/ duffel bag provided and set the bag by the
For departures prior to the office opening, passes ($10-15) or keys ($5). front door. Please do not remove mattress
place all keys, parking passes, gate cards, • Close and lock all windows and doors (for pads, comforters, bedspreads or pillow
swim pins, etc. in the drop box to the right of security and possible inclement weather), shams from beds. All rental items (cribs, high
our main entrance door. After 9:00 AM, you and leave the thermostat at 74 degrees chairs, DVD players, etc.) should be placed
may use our drive-through express check- (air conditioner) or 55 degrees (heat). inside the front door and ready for pickup
out (weather permitting) from Memorial Day • Before leaving, be sure to inspect each by 9:00 AM, with the exception of outdoor
through Labor Day. room for personal belongings that may beach gear, which should be placed under the

have been left behind. house for pickup.
SUMMERTIME EARLY
BIRD CHECK-OUT AND • Each vacation home will be inspected ADVANCE RESERVATIONS
COMPLIMENTARY and cleaned after every departure. We gladly accept pre-bookings for the same
CONTINENTAL BREAKFAST Guests may be billed for any week next year. During your vacation we
From Memorial Day through Labor Day, load extraordinary cleaning needed, intentional will send you an email three days prior to
up the car and come have breakfast with property damage or missing items your departure giving you the ability to
us from 7:00 AM - 9:00 AM Saturday and that are reported to our office by the rebook online. Should you decide to reserve
Sunday. We’ll have hot coffee, orange juice, housekeeping teams. a different vacation home for next year we
fruit, muffins, doughnuts and even a free would be happy to place you on a wait list.
newspaper to read on your way home. WE LEFT OUR FAVORITE Our Vacation Planners are happy to assist
TEDDY BEAR BEHIND! you with securing your future vacation plans.
TIME TO GO HOME EIR’S LOST AND FOUND Simply call 866-381-2951. We appreciate all
It’s always a sad day when it’s time to go TO THE RESCUE of our rental families and wish to give your
home. We’ve tried to make this as easy Although we cannot be held responsible for reservation for the following year all the
for you as possible. Departure cleaning is items left behind, we know many lost items attention it deserves.
included in the price of your rental with are very special and do make every effort to
Emerald Isle Realty. Upon departure, we only locate and return them to you. Lost items LINEN SERVICE –
ask that you please do the following: should be reported on www.chargerback.com, ISLAND ESSENTIALS
• Remove all food from refrigerator. or you can refer to the link on our website If you need assistance with your linens
under Guest Services, Lost & Found. Once or need replacements for any reason,
• Wash and rinse dishes, pots, pans
and utensils and return to proper place. you’ve provided the necessary information, please contact Island Essentials directly
items found will be shipped via USPS priority during normal office hours. Should you
• Take out trash and recyclables. mail. Unclaimed items will be donated to need assistance after hours, please
As a courtesy to the next arriving local charities after 30 days. call 252-354-8887 and leave a detailed
guest, please clean gas and charcoal message. Your call will be returned. Be sure
grill grates. DEPARTURE – to include your name, telephone number,
• If you have both sides of a duplex, WHAT DO I DO WITH address where you are staying and property
be sure you return all items THE LINENS, TOWELS name. Please allow up to 30 minutes
(especially kitchen supplies) to the proper AND BEACH GEAR? response time.
rental property. If you are staying in a property and the beds
• Furniture should never be rearranged. were made upon your arrival, please leave
• Return all keys (condo guests please sheets on the bed and place all towels on
return parking passes, gate cards and the floor of the nearest bathroom. If your

www.EmeraldIsleRealty.com 3