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for a new employee, keep both forms.                   typographical errors, any
                       Attach a short note explaining the action              instructions not followed etc.
                       and date it. Never back-date.                 2.  If the employee has names that were not
                      Line-over any incorrect item. Then enter         used on the original documents, add
                       the correct information, attach a note and       those names, explain and resubmit. You
                       date it. Never back-date.                        can do that by preparing a new W2 or
                      If you’re missing an I-9 form for an             whatever document was originally
                                                                        provided and mailing it to them.
                       employee, immediately provide the
                       employee with a new form 1-9. Allow           3.  After document correction or review
                       the employee three (3) business days to          processes are complete, explain
                       complete and provide acceptable                  everything to the  employee. Do not
                       documents. Attach a note explaining the          terminate. Treat matter as merely
                       action. Use the current date. Do not             procedural.
                       back- date.                                         o  Advise the employee to go to the
                                                                              local Social Security (SS) office
                IV. The No-Match Letter                                       to straighten it out. If he/she
                The No-Match Letter comes from either the                     does, SS may give him/her a
                Social Security Administration (SSA) or The                   letter saying they are reviewing
                Department of Homeland Security (DHS). It                     it.
                will inform you that the name you provided                 o  When the employee shows you
                does not match the SS# you provided.  It will                 that letter, just follow what it
                                                                              says.
                assume that you may have made a mistake and,               o  If instead, the employee says
                if so, to correct it. Do Not Ignore This Letter!              he/she mistakenly gave you the
                Your employee will have received a similar                    wrong number, and brings you a
                letter advising him to contact the SSA office.                new SS#, accept it, prepare a new
                                                                              W-2 and resubmit it.
                The rules on No-Match Letters have changed                 o  Allow the employee 120 days to
                significantly.                                                resolve the issue.
                You may not terminate or otherwise adversely
                impact the employee as a result of this letter.    Note; you are no longer required or allowed to
                Follow the directions in the letter which will   terminate because of this letter. And you may
                advise you to visit the SSA website.             not require the employee to reverify their I-9
                These are the new rules:                         form. They may do so if they choose, but you
                                                                 may not require it.

                    1.  Review your records that were used to    The document will indicate that this is for your
                       send original information to them.        information. They are offering you their on-line-
                          o  Look for misspelled names.          tool to report any issues, but you are not
                          o  Look for missing first, last or     required to use it, nor to respond to this
                             middle names.                       document.
                          o  Missed information, blank           If you can’t resolve the discrepancy, you can
                             spaces, (Note that blank spaces     just stop trying. They (Social Security) are not
                             are now allowed on the new I-9      going to pursue you for this. They may later
                             form where applicable.              send another reminder but are not requiring you
                                                                 to take any action.





    19                                             Alabama Propane Gas Association  |  May / June 2021
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